FAQ

WHAT MAKES SNEAKER LAB DIFFERENT FROM OTHER SHOE CARE PRODUCTS?

Sneaker Lab is the only product in today's shoe care market to use pro-bacterial and environmentally-friendly technology. Our premium shoe care products are water-based, function on a molecular level, and continue to work for up to 80 hours after application without the use of soaps and chemicals. As a brand, Sneaker Lab is dedicated to delivering our customers the best shoe care solutions while giving back to the community through GOLD, a South African-based nonprofit organization dedicated to providing education and leadership opportunities to youths.

 

HOW MANY PAIR OF SHOES DOES EACH BOTTLE CLEAN?

How many pair of clean shoes you get with a bottle of Sneaker Cleaner is dependent on how dirty they are when you begin, if they have been treated in advance with Sneaker Lab Sneaker Protector, and how many pumps you use per shoe. Each bottle will provide approximately 250 sprays. We recommend between 5-10 sprays per shoe.

 

WHICH PRODUCTS DO I USE ON WHICH SHOE/FABRIC?

Our Sneaker Cleaner, Sneaker Protector, Odor Protector, and Sneaker Wipes are safe on nearly all materials including canvas, mesh, suede, and leather. While we've tested our products on dozens of shoe materials and fabrics, it's always recommended to test each solution on a small part of the shoe prior to a full cleaning. Sneaker Lab's Leather Care and Leather Wipes are our only material-specific products, meant exclusively for use on leather shoes, bags, or any other leather goods.

 

SHOULD I USE SNEAKER LAB PRODUCTS ON NEW SHOES?

For brand new shoes, we recommend a Sneaker Protector treatment to prevent scuffs and stains on your new kicks and Leather Care for fresh leather shoes.

 

WHAT ORDER DO I USE SNEAKER LAB SHOE PRODUCTS?

The first thing to do when you leave the store with a new pair of kicks is give them a Protection Treatment with our Sneaker Protector and / or Leather Care. (see #2 for instructions). Our Protector products bind with fabrics to discourage stains from fully saturating into materials making cleaning at a later time easier. If you are new to our products and are trying to rejuvenate a worn pair of sneakers start with the Sneaker Cleaner and finish with a Protection Treatment and Odor Protector.

 

HOW DO I USE SNEAKER LAB SNEAKER CLEANER?

Give your kicks a full cleaning by saturating each shoe with about 5-10 sprays each, depending on how dirty they are. Let the cleaning solution set in for at least 2 minutes. Dip our Premium Brush into a bowl of water and brush until the solution foams. After brushing and spot cleaning, wipe your shoes down with our Microfiber Cloth.

 

HOW DO I USE SNEAKER LAB SNEAKER PROTECTOR AND/OR LEATHER CARE?

Protect your sneakers from dirt, water, food, and other stains by spraying your entire shoe 5-10 times from at least 6 inches away. Our Sneaker Protector creates an invisible layer that protects from light stains. For leather shoes, substitute the Sneaker Protector treatment with Leather Care. Apply a small amount of Leather Care balm on our Microfiber Cloth and apply in a circular motion to moisturize, protect, and prolong the life of your leather shoes.

 

HOW DO I USE ODOR PROTECTOR?

Spray the insole and inside of each shoe several times to eliminate and protect from foot and sweat odor. Leave to dry for at least 15 minutes. Sneaker Lab Odor Protector works best when shoes are treated at the end of your day and left overnight to give our good bacteria time to kill off the bad bacteria that creates odor.

 

WHAT ARE SNEAKER WIPES AND LEATHER WIPES FOR?

Use our Sneaker Lab Sneaker and Leather Wipes in between full cleanings to keep your shoes clean on the go. Made with the same solution as our Sneaker Cleaner and Leather Care found in our bottles, simply give your shoes a full wipe down and spot clean trouble areas by wiping in a circular motion to refresh and renew your kicks wherever you are. When you're sneakers are ready for a full cleaning, circle back to step 1!

 

WILL SNEAKER LAB CLEAN ULTRA BOOST OR YEEZYS?

Yes! With these particular sneakers, we recommend saturating the shoes with a few extra sprays–around 10-12 for each shoe. With a full Sneaker Cleaner treatment, your Ultra Boosts and Yeezy's will look as good as new!

 

WHAT MAKES YOUR TOWEL DIFFERENT?

Sneaker Lab's microfiber towels were designed specifically with sneaker care and maintenance in mind. The fibers on our towels are 20% finer than human hair–soft enough to gently clean dirt and dust off any material (including leather) without harming or scratching your sneakers. Our microfiber towel is also extremely absorbent, allowing it to dry heavily saturated and damp sneakers.

 

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Please reach out to us through our Contact page or email us at ordersindia@sneakerlab.com.